Kitten Return Policy

Refund and Returns Policy

1. All Sales Are Final

  • All kitten sales through Favcats are final.
  • Kittens are placed into their new homes as-is, in good health to the best of our knowledge, confirmed by a licensed veterinarian at the time of sale.
  • No monetary refunds or returns will be issued once the kitten leaves our care.

2. Health Guarantee

  • Each kitten is examined by a licensed veterinarian prior to adoption and receives age-appropriate vaccinations & deworming, and a veterinary health certificate.
  • All kittens are guaranteed negative for FeLV (Feline Leukemia) and FIV (Feline Immunodeficiency Virus) at the time of sale.
  • Buyer must have the kitten examined by their own licensed veterinarian within 5 days of receiving the kitten. Failure to do so voids this guarantee.
  • The guarantee does not cover minor or temporary illnesses due to relocation stress (e.g., upper respiratory infection, fleas, mites, worms, ringworm).

If, within 2 years, the kitten dies from a congenital or hereditary defect (confirmed by necropsy from a licensed pathologist), Favcats will offer a replacement kitten. (Exact sex/color/pattern cannot be guaranteed, though reasonable efforts will be made.)

3. Shipping & Delivery

  • Kittens may ship within 10–20 days after purchase, depending on age, vet clearance, and logistics.
  • Shipping is handled by third-party providers (airlines, professional nannies).
  • Delays due to weather, airline cancellations, or mechanical issues are outside Favcats’ control and are not grounds for refund.
  • Seller’s responsibility is limited to providing: health certificate, vaccination records, and coordination of safe delivery.

4. Buyer’s Responsibilities

  • Provide proper care, nutrition, safe housing, and veterinary attention.
  • Maintain updated veterinary records (may be requested for health claims).
  • Complete a vet check within 5 days of arrival.
  • Avoid unnecessary vaccinations during the first 10 days (unless advised by a vet).
  • Declawing is strictly prohibited – doing so voids all guarantees.
  • Kitten may not be rehomed, placed in a shelter, rescue, or research facility. If unable to keep the kitten, Buyer must return it to Favcats (no refund issued).

5. Spay/Neuter & Breeding Rights

  • Unless purchased with breeding rights under a separate written agreement, all kittens are sold as pets only.
  • Buyer agrees to spay/neuter the kitten by 8 months of age and provide proof.
  • Unauthorized breeding voids all guarantees and may result in damages pursued by Favcats.

6. Return Policy

  • Returns are only accepted if a licensed veterinarian certifies that the kitten was sold with a life-threatening congenital or hereditary condition at the time of sale.
  • In such cases, the kitten may be returned and store credit issued for the purchase price.
  • Buyer dissatisfaction (allergies, litter habits, personality, lifestyle changes) is not grounds for return or refund.
  • If Buyer cannot continue care, Favcats reserves the right of first refusal and will responsibly rehome the kitten.

⚜ Favcats Commitment

Our mission is to ensure every kitten is placed into a safe, loving, and responsible home. By purchasing a kitten from Favcats, the Buyer acknowledges and agrees to this policy in full.